Hyundai is committed to providing exceptional value and peace of mind to its customers. One way they achieve this is through their Hyundai Complimentary Maintenance (HCM) program, a fantastic benefit for anyone purchasing a new Hyundai, including the popular Palisade SUV. This program covers essential maintenance services for a specified period, helping you keep your New Palisade running smoothly without unexpected costs in the early years of ownership. Let’s delve into the details of this program and understand how it benefits new Palisade owners.
What Hyundai Complimentary Maintenance Covers
For new 2020-2025 Hyundai models, including the new Palisade, purchased or leased on or after February 1, 2020, Hyundai offers complimentary maintenance for 3 years or 36,000 miles, whichever comes first. This coverage is designed to align with the normal factory-scheduled maintenance intervals, ensuring your vehicle receives the necessary care at the right times.
Specifically, the Hyundai Complimentary Maintenance program includes:
- Oil and Oil Filter Changes: Regular oil changes are crucial for engine health and longevity. Hyundai’s program covers these essential services using Hyundai-approved oil and filters. It’s important to note that electric vehicles and fuel cell electric vehicles are excluded from this particular service, as their maintenance needs differ.
- Tire Rotations: Rotating your tires at recommended intervals helps ensure even wear, extending their lifespan and promoting balanced handling. This service is also included in the complimentary maintenance.
- Multi-Point Inspections: While explicitly mentioned for 2020-2024 models within the provided text and implicitly included in the “basic maintenance services” for 2025 models, multi-point inspections are a valuable part of routine maintenance. These inspections help identify potential issues early on, preventing more significant problems down the road. For 2025 models, it is explicitly listed as part of the “basic maintenance services”.
It’s important to consult your Palisade owner’s manual for the specific normal maintenance schedule intervals recommended for your model year.
Program Terms and Conditions for Your Palisade
Understanding the terms and conditions of the Hyundai Complimentary Maintenance program is essential to maximize its benefits for your new Palisade. Here are key points to keep in mind:
- Eligibility: The program applies to new 2020-2025 Hyundai retail vehicles, including the Palisade, sold on or after February 1, 2020. Commercial, used, certified pre-owned, and fleet vehicles are excluded. However, professional use, such as by realtors or outside sales professionals, is permitted.
- Service Intervals: Maintenance services must be obtained within 1,000 miles or 1 month of the designated service interval outlined in your Palisade’s Owner’s Manual. Missing a service within this window doesn’t void future services, but it’s best to adhere to the schedule to keep your Palisade in top condition.
- Service Location: Complimentary maintenance services are exclusively available at authorized Hyundai servicing dealerships. Ensure you schedule your service appointments with a Hyundai dealer to take advantage of the program.
- Transferability: The complimentary maintenance is for the original owner or first retail customer of the new Palisade and is not transferable to subsequent owners, except between spouses.
- Coverage Limitations: The program covers only the basic services listed in the Owner’s Manual at the specified intervals. Normal wear and tear items like engine and air filters, cabin filters, wiper blades, and brake pads are not covered. Additional maintenance required due to severe driving conditions is also the owner’s responsibility. Services listed as “inspect” in the Owner’s Manual are not covered. Any recommended services or inspections beyond oil and filter changes, tire rotations, and multi-point inspections (where applicable) will be charged separately.
- 2025 Model Year Specifics: For 2025 Palisade models, the program includes a total of four basic maintenance services within the 3-year/36,000-mile timeframe. These services encompass oil and filter changes, multi-point inspections, and tire rotations during normal factory-scheduled maintenance intervals.
Maximizing Your Hyundai Complimentary Maintenance for Your Palisade
To make the most of the Hyundai Complimentary Maintenance program with your new Palisade:
- Consult Your Owner’s Manual: Familiarize yourself with the recommended maintenance schedule outlined in your Palisade’s owner’s manual. This will guide you on when to schedule your complimentary services.
- Schedule Services Promptly: Adhere to the service intervals and schedule your appointments within the specified timeframe (within 1,000 miles or 1 month of the recommended interval).
- Utilize Authorized Dealers: Always book your maintenance services at authorized Hyundai dealerships to ensure you receive complimentary maintenance under the program.
- Keep Records: Maintain records of your service visits. While Hyundai dealerships will also keep records, having your own documentation can be helpful.
- Inquire About Additional Services: While complimentary maintenance covers essential services, discuss any other recommended maintenance or inspections with your service advisor. Understand what is covered under the program and what might incur additional costs.
Conclusion: Peace of Mind with Hyundai Complimentary Maintenance and Your New Palisade
The Hyundai Complimentary Maintenance program is a significant benefit for new Palisade owners. It provides valuable coverage for essential maintenance services, reducing ownership costs and contributing to a worry-free ownership experience for the first three years or 36,000 miles. By understanding the program’s terms and utilizing it effectively, you can ensure your new Palisade remains in excellent condition while enjoying added value from Hyundai. For complete details and any specific questions related to your Palisade, always consult your Hyundai dealer.
