The Poly Edge E550 IP Desk Phone, also known as part # Poly 2200-87050-025 or HP 82M91AA, is engineered to be our most adaptable phone yet. Featuring industry-leading Poly audio quality and a suite of advanced functionalities, the e550 is designed for today’s dynamic work environments, whether it’s a bustling hot-desking setup or a focused home office. This phone combines renowned noise reduction technology with a sleek, contemporary design, adding a touch of sophistication to any workspace.
Scalability for Growing Businesses
Grow Your Communication Capabilities with the e550
The Poly Edge E550 IP Desk Phone is built to scale alongside your business. Equipped with a generous 5-inch color display, this robust phone is ready to manage up to 48 lines. For businesses with expanding communication needs, the e550 supports the addition of up to two expansion modules, each providing 66 extra contacts, significantly increasing your speed dial and contact capacity. This expandability ensures the e550 remains a valuable asset as your organization evolves.
Enterprise-Grade Audio Experience
Crystal-Clear Communication with the e550’s HD Audio
Experience superior audio clarity with the Poly Edge E550 IP Desk Phone. This phone incorporates the latest advancements in noise cancellation, featuring Poly NoiseBlockAI and Acoustic Fence technologies. Combined with crystal-clear HD voice technology, the e550 delivers exceptional sound quality, ensuring every conversation is clear and productive, whether you’re working from your home office or a corporate environment. The e550 is designed to make every call sound professional.
Seamless Connectivity, Wherever You Work
Wi-Fi Enabled e550 for Flexible Deployment
The Poly Edge E550 IP Desk Phone integrates 802.11AC Wi-Fi, offering unparalleled flexibility in deployment. Say goodbye to wiring hassles and enjoy peak performance with simple, out-of-the-box Wi-Fi configuration. The e550 ensures reliable connectivity wherever a Wi-Fi signal is available, making it ideal for agile workspaces and home offices alike. This Wi-Fi capability makes the e550 a truly versatile communication tool.
Enhanced Hybrid Working with Headset and Mobile Integration
Maximize Productivity with Bluetooth and Headset Compatibility on the e550
The integrated Bluetooth 5.0 in the Poly Edge E550 IP Desk Phone enhances hybrid working by providing seamless headset and mobile phone integration. Enjoy the freedom to move around your workspace while staying connected with your Bluetooth headset. Answer mobile calls directly from your e550 desk phone, streamlining your communication workflow. Fast pairing with select Poly headsets simplifies the connection process, making the e550 a central hub for all your communication needs.
Integrated Antimicrobial Protection for a Healthier Workspace
Microban® Protection Built into the e550 for Enhanced Hygiene
The Poly Edge E550 IP Desk Phone features integrated Microban® antimicrobial protection, ensuring your device remains cleaner, fresher, and more durable over time. This protection works continuously, 24/7, to actively reduce the growth of bacteria throughout the lifespan of the product. With the e550, you can have peace of mind knowing your workspace is equipped with enhanced hygiene features.
Poly Edge E550 IP Desk Phone Key Features:
- RGB Surround Light Status Indicator: Stay visually informed with a stylish, customizable status indicator.
- Built-in NFC: Enables advanced integrations and streamlined workflows.
- Microban® Antimicrobial Protection: For a cleaner and more hygienic device.
- Poly HD Voice and Enhanced Speaker Design: Experience exceptional audio quality with deep bass.
- Poly Acoustic Fence and NoiseBlockAI: Eliminate background noise for clear conversations.
- Up to 48 Lines: 12 line keys supporting multiple lines, features, and contacts.
- Context-Sensitive Soft Keys: 4 soft keys for intuitive feature access.
- Pagination Key: Easily access additional lines and speed dial contacts.
- Large 5-inch Color IPS Display: Provides a clear and comprehensive visual interface.
- Dual GigE PoE Ethernet Ports: High-speed connectivity with PC pass-through.
- Integrated Bluetooth: Seamlessly connect headsets and mobile devices.
- Accessibility Features: Text-to-speech, color adjustments, and larger font settings.
- Backlit Keys: Ensures visibility in any lighting conditions.
- USB Ports: For expansion modules, headsets, and device charging.
- Expansion Module Support: Transform your e550 into an attendant console with up to 2 expansion modules.
Poly Edge E550 IP Desk Phone Specifications:
General
- Poly Part Number: 2200-87050-025
- HP Part Number: 82M91AA
- UPC: 197497341393
- Warranty: 1-year
- Poly+ Enhanced Support: Available separately
Line/Feature Keys
- 12 Line Keys: Up to 48 line assignments with pagination
- 4 Context-Sensitive Soft Keys
- 4-Way Navigation Key Cluster
- Home and Back Feature Keys
- Pagination Key for Lines/Contacts
- Volume +/- Control Keys
- Hold and Transfer Keys
- Headset Select Key
- Speakerphone Select Key
- Mute Key (illuminated)
- Voicemail Key
- Expansion Module Support: Up to 2 Poly Edge E Expansion Modules (sold separately)
User Interface
- 5″ Color IPS LCD Display (800×400)
- Voicemail Support
- WebKit-based Browser
- 2-Position Desk Stand (wall mount optional)
- Unicode UTF-8 Character Support
- 2 USB Type-C Ports
- RGB Surround Light Status Indicator
- Integrated Bluetooth 5.0
- NFC Support
- Multilingual User Interface
Audio Features
- Poly HD Voice Technology
- Poly Acoustic Clarity Technology
- Poly Acoustic Fence Technology
- Poly NoiseBlockAI Technology
- Poly Computer Audio Connector App (Windows)
- Bass Frequency Enhancing Design
- Frequency Response: 150 Hz-14kHz
- Codecs: G.711, G.729AB, G.722, G.722.1, iLBC, OPUS
- TIA-920 Wideband Audio
- Individual Volume Settings
- Voice Activity Detection
- Comfort Noise Generation
- DTMF Tone Generation
- Low Delay Audio Packet Transmission
- Adaptive Jitter Buffers
Headset and Handset Compatibility
- Dedicated RJ-9 Headset Port
- Hearing Aid Compatibility (HAC)
- ADA Section 508 Compliant
- HAC Handset
- TTY Adapter Compatible
- USB Headset Support (USB Type-C)
- Bluetooth Headset Support
Call Handling Features*
- *Software-enabled features require server support.
- Enhanced Feature Keys
- Shared Call/Bridged Line Appearance
- Busy Lamp Field (BLF)
- Flexible Line Appearance
- Distinctive Incoming Call Treatment
- Call Timer and Call Waiting
- Call Transfer, Hold, Divert, Park, Pickup
- Called, Calling, Connected Party Information
- Local 3-Way Audio Conferencing
- 1-Touch Speed Dial, Redial
- Remote Missed Call Notification
- Do Not Disturb Function
- Reverse Number Lookup via LDAP
- Calling Party Identification
- Electronic Hook Switch Capable
- Local Configurable Digit Map/Dial Plan
Open Application Platform
- WebKit-enabled Full Browser (HTML5, CSS, SSL, JavaScript)
- Polycom Apps SDK and API Support
- NFC Support for Third-Party Applications
- Corporate Directory Access using LDAP
- Visual Conference Management
Network and Provisioning
- SIP Protocol Support
- SDP
- IETF SIP (RFC 3261)
- Two-Port Gigabit Ethernet Switch 10/100/1000Base-TX
- Manual or DHCP Network Setup
- SNTP Time and Date Synchronization
- FTP/FTPS/TFTP/HTTP/HTTPS Server-Based Provisioning
- Provisioning and Call Server Redundancy Support*
- QoS Support-IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
- VLAN-CDP, DHCP VLAN discovery, LLDP-MED
- Network Address Translation (NAT)
- “Keep-Alive” SIP Signaling
- RTCP and RTP Support
- Event Logging
- Syslog
- Hardware Diagnostics
- Status and Statistics Reporting
- IPv4, IPv6, Dual Stack (IPv4/IPv6) Mode
- TCP
- UDP
- DNS-SRV
- Wi-Fi Network Connectivity (EDGE E550)*
- *Optional power supply required for Wi-Fi use without PoE.
- 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20)
- 5.15-5.825 GHz (802.11a, 802.11n, HT-20,802.11n HT-40)
Security
- 802.1X Authentication and EAPOL
- Media Encryption via SRTP
- Transport Layer Security (TLS)
- Encrypted Configuration Files
- Digest Authentication
- Password Login
- HTTPS Secure Provisioning
- Signed Software Executables
- Wi-Fi Encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2)
Power
- Built-in IEEE 802.3af Power over Ethernet (PoE) (Class 4) 13 W (Max)
- Optional External AC/DC Adapter (sold separately)
Regulatory Approvals**
- USA FCC
**Planned localizations
Safety
- UL 62368-1
Radio
- USA-FCC Part 15.247 & FCC Part 15.407
EMC
- FCC Part 15 Class B
Poly Edge E550 IP Desk Phone Package Contents:
- Console with Microban® Antimicrobial protection
- Handset with Microban® Antimicrobial protection
- Handset cord with Microban® Antimicrobial protection
- Network (LAN) cable – CAT-5E
- Desk stand
- Setup sheet
Optional Accessories for Poly Edge E550:
- Poly Edge E Expansion Module: Poly: 2200-87020-025 | HP: 85W93AA (sold separately)
- Poly Edge E500/550 Power supply unit (PSU): Poly: 2200-49760-001 | HP: 86P04AA#ABA (sold separately)
